Effective Date: 29.10.25

At Cutting Industries Ltd, a UK-based manufacturer specialising in precision-cut rubber, foam, and plastic components, we value your privacy. This Privacy Policy explains how we collect and use personal data in compliance with UK GDPR and the Data Protection Act 2018 when you visit https://cuttingindustries.co.uk or contact us directly.

We are committed to protecting your privacy and handling personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Cutting Industries Ltd
Company Number: NI031592
Registered Office: 10 Pilots View, Heron Road, Belfast, BT3 9LE
VAT Number: 696955456
Email: sales@cuttingindustries.co.uk
Website: https://cuttingindustries.co.uk

2. Information We Collect

We collect information that you voluntarily provide when you submit an enquiry through our website, including:

• Name
• Email address
• Phone number
• Message or enquiry details

We do not process payment or financial data, and our site does not include e-commerce features.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries;
• Provide information about our products and services;
• Maintain business records and customer relationships; and
• Send marketing emails to existing customers via Klaviyo, consistent with our legitimate interest in business development.

We do not sell, rent, or share your data with third parties for their own marketing purposes.

4. Lawful Basis for Processing

Our lawful bases for processing are:

• Legitimate Interests (Article 6(1)(f)) — responding to enquiries and managing customer relationships.
• Consent (Article 6(1)(a)) — for marketing communications, where required.

You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or by contacting us directly.

5. Data Storage and Retention

Enquiry submissions are stored securely within our WordPress system using the Gravity Forms plugin.
Access is restricted to management personnel only.

We retain enquiry and customer data for as long as necessary to manage our customer relationships and maintain proper business records. We regularly review stored data and delete information that is no longer required.

You may request deletion of your data at any time by emailing sales@cuttingindustries.co.uk.

6. Data Sharing and Third Parties

We use trusted third parties to support website functionality and communications:

• Google Analytics – website usage analysis (data is collected in anonymised form and does not personally identify visitors);
• WordPress – content management system;
• Gravity Forms – secure form submissions;
• Klaviyo – email communication and customer marketing for existing contacts.

All providers are GDPR-compliant and process data on our behalf under contractual safeguards.
Some data may be processed outside the UK or EEA; where this occurs, we ensure appropriate protections under UK adequacy regulations.

7. Cookies and Tracking

Our website uses a small number of essential and analytics cookies.
Non-essential cookies (such as Google Analytics) only activate if you click “Accept” on our cookie banner.
For details, see our Cookie Policy.

8. Your Rights

You have the right to access, correct, erase, restrict, or object to the processing of your personal data and to withdraw consent at any time.
To exercise these rights, contact sales@cuttingindustries.co.uk.

9. Security

We employ appropriate technical and organisational measures to protect your data, including SSL encryption and restricted internal access.

10. Changes to This Policy

We may update this policy from time to time; the latest version will always be posted on our website.

11. Contact

Cutting Industries Ltd
10 Pilots View, Heron Road, Belfast, BT3 9LE
Email: sales@cuttingindustries.co.uk